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    • Fashion Retail

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    • B2C CommerceA platform for fashion brands, adapted to the demands of retail.
    • B2B Wholesale A platform focused on commercial efficiency for the wholesale sector.
    • Omnichannel OperationUnified management across all points of sale in the business.
    • Omnichannel POSA solution that unifies sales, customer data, and inventory across all channels.
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    Plataforma Redicom Commerce Cloud

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    REDICOM COMMERCE CLOUD

    • B2C PlatformCloud platform used by major national retailers
    • B2B PlatformFlexible solution for distributors and manufacturers
    • Marketing CloudAutomated tools that increase sales and conversions
    • OMS PlatformSolution to sell globally in an automated way
    • Explore platform
    • Omnichannel TechnologyFull integration of all channels on a single platform
    • Mobile APPMobile application with innovative technology, ready to use
    • Omnichannel POSSolution that allows connecting Physical Stores to the Online Store
    • Redicom AnalyticsThe complete view of your e-commerce performance

    Cloud Services

    • Marketing Automation
    • Email Marketing
    • SMS Marketing
    • AI Descriptions
    • Automatic SEO
    • Explore services
  • Fashion Retail

    A platform designed for fashion brands.

    Prepared to scale businesses and improve operational efficiency.

    Speak to a Specialist

    REDICOM COMMERCE CLOUD

    • B2C CommerceA platform for fashion brands, adapted to the demands of retail.
    • B2B Wholesale A platform focused on commercial efficiency for the wholesale sector.
    • Omnichannel OperationUnified management across all points of sale in the business.
    • Omnichannel POSA solution that unifies sales, customer data, and inventory across all channels.
    • Explore platform
    • AI StudioAutomated and scalable photographic productions with AI.
    • AI AssistantIntelligent chat that answers questions 24/7, in real time.
    • Marketing and AutomationPerformance-driven marketing in fashion retail.
    • Analytics and IntelligenceComplete business overview with real-time data.
  • Agentic Commerce
  • About Us
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Omnichannel Operation

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  • Omnichannel OperationOmnichannel Operation
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Use to omnichannel solution that addresses the challenges of fashion retail.
Use to omnichannel solution that addresses the challenges of fashion retail.

OMNICHANNEL OPERATION

Omnichannel solution that addresses the challenges of Fashion Retail.

In the fashion retail industry, operational efficiency is crucial for protecting margins, ensuring service, and supporting growth.
Redicom centralizes all logistical complexities on a platform prepared for the real demands of the sector.

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Use to smart routes for maximum efficiency
Use to smart routes for maximum efficiency

Order Management System (OMS)

Smart Routes for Maximum Efficiency

Redicom's OMS goes far beyond simple order management. With intelligent routing, the system automatically allocates shipments to the point with available stock closest to the customer, whether it's the central warehouse, a physical store, or a logistics partner.
This means shorter delivery times, optimized shipping costs, and more efficient use of stock distributed throughout the network.

  • Smart multi-point parcel routing

  • Automatic allocation based on proximity and availability.

  • Full visibility of the order lifecycle.

  • Exception handling and automatic rerouting

  • Integration with multiple carriers

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Use to how redicom omnichannel operation works
Use to how redicom omnichannel operation works

OMNICHANNEL FLOW

How Redicom Omnichannel Operation Works

From the moment a customer places an order until final delivery, every step is intelligently orchestrated to maximize efficiency and satisfaction.

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Order Received

The customer places the order through any channel: online, physical store, or B2B.

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Smart Route

The OMS analyzes stock levels, proximity, and costs to determine the best shipping point.

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Preparation & Shipping

The selected point prepares the order. Ship-from-Store when the warehouse has no stock.

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Delivery & Tracking

The customer receives real-time updates. Cross-channel returns are available.

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Preparation & Shipping

The selected point prepares the order. Ship-from-Store when the warehouse has no stock.

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Delivery & Tracking

The customer receives real-time updates. Cross-channel returns are available.

Use to features that connect the entire operation
Use to features that connect the entire operation

OMNICHANNEL CAPABILITIES

Features that Connect the Entire Operation

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Ship-from-Store

When the central warehouse is out of stock, the system automatically allocates shipment from the physical store with available stock. Reduce stockouts, speed up deliveries, and maximize the use of stock distributed across the store network.

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Real-Time Distributed Stock

Complete, real-time visibility of inventory across all points: warehouses, physical stores, and e-commerce. Inventory flows seamlessly between channels, ensuring that every unit is available where it's needed most.

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Omnichannel Returns (RMA)

Self-service returns portal that simplifies the process for the consumer and automates the reintegration of the item into saleable stock. Cross-channel returns: buy online, return in store.

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Response to Commercial Peaks

Prepared for peak performance times: sales, Black Friday, collection launches. The infrastructure scales automatically, and the OMS intelligently distributes the operational load.

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True Omnichannel vs. POS as an Add-on

The fundamental difference between Redicom and generic platforms lies in the architecture: while horizontal platforms treat POS as a separate add-on, creating data silos and disconnected operations, Redicom integrates POS and OMS from the ground up. This means that stock, customer data, history, and orders flow naturally between all channels, without workarounds or fragile integrations.

Use to ready to unify your operation?
Use to ready to unify your operation?

Ready to unify your operation?

Discover how Redicom can connect all your channels, teams, and inventory in a truly omnichannel operation.

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Redicom

Redicom is your partner in the development of innovative eCommerce solutions with 20 years of experience and dedication. Because the success of our customers is our success, we provide a technical team specialized in the development of digital commerce projects that ensure frequent innovation and premium features.

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