AI Assistant

Use to it's not a bot, it's an ai assistant that answers everything.
Use to it's not a bot, it's an ai assistant that answers everything.
AI Assistant It's not a bot, it's an AI assistant that answers everything. The AI Assistant is an intelligent chat designed to enrich your customers' shopping journey in your online store. Available 24/7, it answers questions, provides real-time information, and helps reduce the workload of Customer Support teams.

Use to intelligence that understands your business
Use to intelligence that understands your business
AI CONTEXTUAL Intelligence that Understands Your Business The AI Assistant is a virtual assistant that appears directly in your online store to interact with visitors and end consumers. It uses real data from your operation to provide accurate answers, eliminating uncertainties and facilitating customer decision-making at any stage of the buying journey. 24/7 Automated Assistance Real-time Stock and Order Information Smart Product Recommendations Intelligent Scaling for Human Support Reducing the Team's Operational Workload

Use to an assistant who speaks the language of business
Use to an assistant who speaks the language of business
HOW IT WORKS An assistant who speaks the language of business See how the AI Assistant interacts with the end consumer to resolve common questions.

Use to what the ai assistant does for your brand
Use to what the ai assistant does for your brand
CAPABILITIES What the AI Assistant does for your brand

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24/7 Assistance Immediate answers at any time. The customer doesn't need to wait for business hours to find out the status of an order or product details.

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Reducing Human Load By autonomously answering frequently asked and routine questions, the AI Assistant frees up your support team to handle more complex and strategic issues.

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Contextual Recommendations Based on the customer's browsing and behavior, the assistant suggests relevant products, increasing the conversion rate and personalizing the experience.

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Smart scaling for humans Whenever an issue requires human intervention, the request is automatically escalated to the team, maintaining the full context of the conversation for flawless service.

Use to configurable and aligned behavior
Use to configurable and aligned behavior
TOTAL CONTROL Configurable and Aligned Behavior Always in sync with the brand Although the service is automated, your team retains full control. Define the rules, tone of voice, and instructions that guide how the AI Assistant communicates with your customers. The automated service remains aligned with the communication policies defined by the brand, ensuring a consistent experience across all touchpoints.

Use to ready to transform your customer service?
Use to ready to transform your customer service?
Ready to Transform Your Customer Service? Discover how Redicom's AI Assistant can increase your customer satisfaction and your team's efficiency. Request a demo